FAQ

How fast is shipping? 

Shipping time may vary depending on where you are located. Typically under 20 business days.

Can I return my product if I am not happy with it?

Returns are NOT accepted. If you are unsatisfied with your product, please email us using the contact form on our website. Make sure to provide proof of your purchase, alongside a brief explanation of why you are not satisfied. See info regarding refunds below.

Can I get a refund if I am not happy with my product? 

Yes, you can! Just send us an email using the contact form on our website. We can either provide you with a refund of the product, or we can send you another product cost-free.

Please note that we are unable to refund the cost of shipping, only the product itself.

We have the right to deny your refund if you fail to provide us with proper evidence of your order.

I never received my order! What do I do?

Oh no! Please send us an email using the contact form on our website. Make sure to provide us with proper proof of your purchase. We can provide you with a refund of the product, or we can send you another product cost-free.

When will you respond to my email?

We will try our best to get back to you ASAP! Within 1-3 business days. Feel free to give us a nudge if we missed you. Your satisfaction is our number one priority!